Shipping policy

📦 Shipping Policy

Effective Date: 01/01/2026

Thank you for shopping with Megalife Integrative Wellness. We are committed to getting your order to you safely and efficiently. Please review our shipping policy below.

1. Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and holidays).

  • Orders placed after business hours or on weekends will begin processing the next business day.

  • During high-volume periods or promotions, processing times may be slightly extended.

Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping: 1–3 business days (if available)

Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

3. Shipping Locations

We currently ship within the United States.

⚠️ Important: Some products (such as CBD, kratom, or kava) may be restricted in certain states or regions.
If an order cannot be fulfilled due to local regulations, we will contact you and issue a refund for the affected items.

4. Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.

5. Lost, Stolen, or Delayed Packages

Megalife Integrative Wellness is not responsible for packages that are:

  • Lost or stolen after being marked as delivered

  • Delayed due to shipping carriers

If you experience an issue, please contact the carrier directly first. If you need additional support, feel free to reach out to us and we’ll do our best to assist.

6. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If you notice an error, contact us immediately at megalifehw@gmail.com. We cannot guarantee changes once the order has been processed.

7. Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Include photos of the damaged item(s) and packaging

We will review your request and work to resolve the issue as quickly as possible.

8. Returns & Shipping Costs

  • Shipping fees are non-refundable unless the return is due to our error

  • Customers are responsible for return shipping costs unless otherwise approved

Please refer to our Return Policy for full details.

9. Contact Us

If you have any questions about shipping, please contact us:

📧 megalifehw@gmail.com
📍 Megalife Integrative Wellness
2240 N Scottsdale Rd, Unit 110
Tempe, AZ 85288